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Acceptable Use Policy
Effective Date: January 01, 2026
Pellea Fitness is an online and offline community and marketplace dynamic sub-platform operated by Pellea Inc. Throughout its sites, the terms “we”, “us” and “our” refer to Pellea Fitness (hereinafter “Pellea”). It provides the tools and technology for vendors (“merchants” or “suppliers”) to set up an online store and sell products or services on their website, mobile application, physical locations, marketplace, and more. While we believe the free and open exchange of ideas, products or services is a key tenet of commerce, some activities are incompatible with Pellea Fitness’s mission to make our community and marketplace dynamic sub-platform better for members (“customers or clients”), vendors (“merchants” or “suppliers”) and affiliates (“associates”). This Acceptable Use Policy (“AUP”) describes prohibited activities in connection with your use of the Services.
For this AUP, “Materials” means any photos, images, videos, graphics, written content, audio files, code, information, data, or other content uploaded, collected, generated, stored, displayed, distributed, transmitted, or exhibited on or in connection with your Account.
The following AUP is in place to make sure that Pellea remains a fun and safe place for everyone. Note: the policies below are enforced under Terms of Use sections 4.1 and 4.2 and provided for further insight. Review Pellea’s Terms of Use in its entirety for complete details. Please also see our Privacy Policy, Terms of Use, and Terms of Service Policies. Violations of these policies may result in a range of actions, including, but not limited to:
THE FOLLOWING ACTIVITIES ARE PROHIBITED:
Child Exploitation and Sexually Explicit: You may not offer, products or services, or post or upload Materials that exploit or abuse children, including but not limited to images or depictions of child abuse or sexual abuse, or that present children in a sexual way, nudity, sexually explicit content or are otherwise obscene, pornographic, indecent, lewd, or suggestive.
Harassment, Bullying, Defamation, and Threats: You may not offer products or services, or post or upload Materials, that harass, bully, defame or threaten a specific person. Stalking, intimidation, threats, and harassment of other members, vendors, or affiliates are prohibited. Harassment is defined as a pattern of offensive behaviour that appears to have the purpose of adversely affecting a targeted person or persons. Examples of harassment include making threats, repeated unwanted contact with a person, and posting the personal information of another person. Pellea reserves the right to take action (see above) on profiles we believe may pose a threat to future members, vendors, or affiliates of the Pellea community. Our members, vendors, and affiliates join Pellea to create friendships. Don’t contact other members, vendors, or affiliates for dating, or use the site to find sexual partners. We will consider this harassment. We take reports of unwanted sexual advances in both marketplaces seriously, and they may be considered violations of our policy. Respect others’ boundaries. If another person lets you know they are uncomfortable, respect their feelings and take a step back.
Hateful Content: You may not offer, products or services, or post or upload Materials, that condone or promote violence as acceptable, glamorous or desirable against others based on race, ethnicity, colour, national origin, religion, age, gender, sexual orientation, disability, medical condition, veteran status stereotypical depiction or is otherwise abusive or inflammatory, including content that has offensive language or images.
Illegal Activities: You may not offer, products or services, or post or upload Materials, that contravene or that help, or promote activities that contravene, the laws of the jurisdictions in which you work, or do business, as unlawful content for which Pellea has received a court order removed. Don’t engage in or encourage illegal activity; don’t violate any applicable law or regulation.
Misrepresentation. You must be yourself; misrepresenting yourself as someone else is prohibited. This includes representation as an agent, representative, employee, or affiliate of Pellea.
Intellectual Property: You may not offer products or services, or post or upload Materials, that infringe on the copyright or trademarks of others, like unlawful content that infringes on the rights of a third part,y including intellectual property, privacy, publicity or contractual rights
Malicious and Deceptive Practices: You may not use the Services to send malware or host phishing pages. You may not do activities or upload or distribute Materials that harm or disrupt the operation of the Services or other infrastructure of Pellea or others, including Pellea’s third-party providers. You may not use the Services for deceptive commercial practices or any other illegal or deceptive activities like unsolicited promotions, political campaigning, advertising or solicitations – including content used to promote a business, products or services – without our written consent
Personal and Confidential Information: You may not post or upload any Materials that contain personally identifiable information, sensitive personal information, or confidential information, such as credit card numbers, confidential national ID numbers, phone numbers, addresses, or account passwords, unless you have consent from the person to whom the information belongs or who is otherwise authorized to give such consent.
Self-Harm: You may not offer products or services, or post or upload Materials that promote self-harm.
Spam: You may not send unsolicited commercial electronic messages using the Services. We value human interaction and want the content on our site and sent to our members, vendors, or affiliates to be personalized and valuable. Copying and pasting the same message across the site, in member-to-member, member-vendor, vendor-to-member or member-to-affiliate, affiliate-to-member messages, Requests, Groups, Local discussions, or Event listings is not permitted.
Terrorist Organizations: You may not offer products or services, or post or upload Materials, that imply or promote support or funding of, or membership in, a terrorist organization.
Improper Use: You may not use Pellea improperly. Using Pellea in a way that could interfere with other members, vendors, or affiliates from fully enjoying the site or that could impair the functioning of the site is prohibited. This includes posting anything to the site that includes viruses, corrupted data, or other potentially harmful code. Attempting to avoid Pellea systems, or using these systems in a way which undermines their intent, is prohibited.
We may, at any time and without notice, remove any Materials, suspend or end your Account or your access to the Services if you engage in activities that violate the letter or spirit of this AUP, including activities outside of your use of the Services.
Pellea has the right, but not the obligation, to check or investigate any Materials and your use of the Services at any time for compliance with this AUP and Pellea’s Terms of Use and Terms of Service, or any other agreement between you and Pellea governing your use of the Services (collectively, the “Terms”). Our determination of whether a violation of this AUP has occurred will be final and binding, and any action taken to enforce this AUP, including taking no action at all, will be at our sole discretion.
Pellea may change this AUP at any time by posting a revised version at https://fitness.pellea.com/acceptable-use-policy. By continuing to use the Services or accessing your Account after a revised version of the AUP has been posted, you agree to comply with the latest version of the AUP. In the event of a conflict between the AUP and the Terms, this AUP will take precedence, but only to the extent required to resolve such conflict. Capitalized terms used but not defined in this AUP shall have the meanings in the Terms.
If you feel that a member, vendor, or affiliate of the Services has violated this AUP, please contact us at https://fitness.pellea.com/contact-us.
[Re: Report AUP Violation]
Illegitimate Profile: You may not create more than one Profile. Duplicating, faking, and joking profiles are not allowed. The first profile that you create must be you and is the only one that you may have. Our trust network needs everyone to stand by his or her reputation.
Don’t Attack Others or Their Content: Personal attacks are not allowed on Pellea, nor are disrespectful or insulting attacks directed at others and their contributions to the community. See Pellea’s Privacy Policy, Terms of Use, and Terms of Service for more information.
Retaliation Is Not Okay: It is never okay to violate Pellea’s Policies, even in response to another person who has done so.
Pellea Inc. d.b.a. Pellea Fitness © 2016 – 2027
Cookie Policy
Effective Date: January 01, 2026
This document is meant to explain the types of cookies and other tracking technologies that Pellea Inc.’s Pellea Fitness (hereinafter “Pellea”) may place on your device, either when you are visiting our web properties, or if you are visiting the storefront of a merchant or supplier who uses our platform to power their site.
What are cookies?
A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use several different cookies on the Pellea website, including strictly necessary, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are frequent visitors. Read more about cookies (and other similar tracking technologies) and how we use the data collected through these technologies in our Privacy Policy.
What cookies do we use and why?
Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages.
We also use functional cookies to remember the choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
Pellea is dedicated to user experience, and we use many tools to help us improve our website and our commerce platform. To this end, we use reporting and analytics cookies to collect information about how you use our website or our merchants’ or suppliers’ storefronts, and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:
Advertising cookies are used on our website to tailor marketing to you and your interests and provide you with more personalized service in the future. These cookies remember that you visited our website and we may share this information with third parties, such as advertisers. Although these cookies can track your device’s visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here. We do not set advertising cookies through our merchants’ or suppliers’ storefronts ourselves, though merchants or suppliers may choose to do so independently.
Finally, Social and Content cookies are placed by many social media plugins (for example, the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example, services that allow the playing of video files, or that create comment sections). We integrate these modules into our platform to improve the experience of browsing and interacting with our websites. Please note that some of these third-party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.
Pellea Inc. d.b.a. Pellea Fitness © 2016 – 2027
Terms of Use
Effective Date: January 01, 2026
OVERVIEW
Pellea Fitness is an online and offline community and marketplace dynamic sub-platform operated by Pellea Inc. Throughout its sites, the terms “we”, “us” and “our” refer to Pellea Fitness (hereinafter “Pellea”). Pellea offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By signing up to our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Use”, “Terms”), including those other terms and conditions and policies referenced here and/or available by hyperlink. These Terms of Use apply to all users of the site, including, without limitation, users who are browsers, members (“customers” or “clients”), vendors (“merchants” or “suppliers”) or Affiliates (“associates) and/ or contributors of content.
Any new features or tools which are added to these current websites shall also be subject to the Terms of Use. You can check the most current version of the Terms of Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes to our websites. It is your responsibility to check this page periodically for changes. Your continued use or access to these websites after the posting of any changes in the acceptance of those changes. Accordingly, you should often check these Terms and applicable policies and guidelines to understand the terms and conditions that apply to your use of the Services.
Please refer to our Privacy Policy for information about how Pellea collects, uses, and discloses information about our members. Also, by accessing or using our Services, you agree to adhere to the Acceptable Use Policy.
Our websites are hosted by Pellea. They give us the community and marketplace dynamic sub-platform that allows us to sell our products or services to you.
Please read these Terms of Use carefully before accessing or using our websites. By accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access these websites or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.
SECTION 1 – INTRODUCTION
Welcome to Pellea!
As part of our mission of helping make our community and marketplace better for everyone, Pellea collects and processes a lot of information. This Terms of Use is intended to help you better understand how we collect, use and store your personal information—whether you are a participant that uses Pellea’s products or services, applications or services (together, the “Services”), a participant that shops at a store using our technology, a participant as a partner or whether you’re simply visiting these websites. By using any of Pellea’s Services, or by dealing with partners using Pellea’s Services, you are agreeing to the terms of these Terms of Use and, as applicable, Pellea’s Privacy Policy
We may update these Terms of Use from time to time to show such changes to our service practices or for other operational, legal, or regulatory reasons. If we make material changes to these Terms, we will give you notice of such changes by posting the revised terms on these websites, and, where right, by other means. By continuing to use these websites or the Support Service after these changes are posted, you agree to the revised terms.
SECTION 2 – ELIGIBILITY, REGISTRATION, AND ACCOUNT
You must be at least 18 years old to get access to or use the Services. By registering to use our Services, you represent that you are at least 18 years old. To use certain areas and features of our Services, you will need to register for an account using either your email address or your login credentials from a third-party social media site. If you register with your email address, you agree to create a unique password that you do not use with any other online product/or service. By registering for an account, you further agree to (a) give correct, truthful, current and complete information; (b) maintain and promptly update your account information upon any changes; (c) maintain the security of your account by protecting your password and restricting access to your account; (d) promptly notify Pellea if you discover or otherwise suspect any security breaches related to the Services; and (e) take responsibility for all activities that occur under your account and accept all risks of any authorized or unauthorized access.
SECTION 3 – INTERACTIONS WITH OTHER MEMBERS
3.1 You Have Sole Responsibility When Interacting with Other Members. Our Services give a platform for members to learn about one another, arrange the offerings of products/services, engage in activities, and communicate with one another. Pellea is not a party to, has no involvement or interest in, makes no representations or warranties as to, and has no responsibility or liability concerning any communications, transactions, interactions, disputes or any relations whatsoever between you and any other member, person or organization. You are solely responsible for your interactions with other members of our Services. We reserve the right, but have no obligation, to check interactions between you and other members of our Services.
Remember, Pellea Services is just a platform that enables you to communicate and interact with other people around the world. We cannot be responsible for the interactions that you have with other Pellea members, so please use good judgment and keep safety in mind when you use our Services.
3.2 Identity Verification. We cannot and do not confirm each member’s identity. Although we give tools intended to help with identity verification, such as our address verification tool (as described in Section 3.3), you are solely responsible for determining the identity and suitability of others with whom you may interact through our Services. Pellea does not represent or permit that our tools are enough to decide whether it is right for you to interact with another member. Further, we do not endorse any persons who use or register for our Services. We do not investigate or verify any member’s reputation, conduct, morality, criminal background, or any information members may submit to the Services (other than the address verification tool as described in Section 3.3). We urge you to take precautions when interacting with other members, particularly when meeting a stranger in person for the first time.
3.3 Our Address-Verification Tool. Our address verification tool is intended merely to confirm that the postal address a member submits to us is an address at which that member can get access to or receive mail. Pellea’s address verification tool is not intended to confirm that a member resides at a particular address. While this is one of many ways to reduce the risk of misconduct by a member, it is not a guarantee of any member’s identity or good faith.
3.4 Member-Hosted Events; Pellea members may organize in-person meetings and host events for other Pellea members; however, these events are not sponsored or endorsed by Pellea, and members attend such meetings and events at their own risk.
3.5 Release. Because our Services are merely a platform, if you have a dispute with one or more members, to the fullest extent permitted by applicable law you release us (and our officers, directors, members, employees, agents, and partners) from claims, demands and damages (real and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.
SECTION 4 – MEMBER CONDUCT AND CONTENT
The Services include interactive areas where you or other members can create, post or store content, messages, materials, data, information, text, music, sound, photos, videos, graphics or other items or materials on the Services (collectively, “Member Content”). You are solely responsible for your use of such interactive areas and agree that your use of these areas is at your own risk.
4.1 Member Content Restrictions. You are solely responsible for any Member Content that you give, post, or send via our Services. You agree not to post, upload to, send, distribute, store, create or otherwise publish through the Services, Member Content that we believe, in our sole discretion:
(a) is unlawful, libellous, defamatory, harassing, threatening, invasive of privacy or publicity rights, or that would otherwise create liability or violate any municipal, provincial, federal or international law;
(b) has nudity, sexually explicit content or is otherwise obscene, pornographic, indecent, lewd, suggestive or sexually exploitative of minors;
(c) may disparage any ethnic, racial, sexual or religious group by stereotypical depiction or is otherwise abusive or inflammatory;
(d) depicts the use of illicit drugs;
(e) has offensive language or images or is otherwise objectionable;
(f) incites violence or characterizes violence as acceptable, glamorous or desirable;
(g) has unsolicited promotions, political campaigning, advertising or solicitations, without our earlier written consent;
(h) has private or personal information about another person, unless such person has agreed to the disclosure of this information;
(i) contains viruses, corrupted data or other harmful, disruptive or destructive file viruses, cancelbots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology;
(j) may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary rights of any party. By posting Member Content, you represent and warrant that you have the lawful right to distribute and reproduce such Member Content; or
(k) would constitute, encourage, or give instructions for a criminal offence or violate the rights of any third party. Pellea is not responsible for any Member Content that you or other members post, send or store through the Services. We have no obligation to post Member Content from you or anyone else, and we may, in our sole discretion, edit, remove, or delete any Member Content without notice. If you become aware of Member Content that violates these Terms, you may tell us of such content by using the reporting tools provided on our Services. Enforcement of these Terms, however, is solely at our discretion, and the absence of enforcement in some instances does not waive our right to enforce the Terms in other instances. Also, these Terms do not create a private right of action on the part of any third party or any reasonable expectation that the Services will not contain any content that is prohibited by such rules.
4.2 Member Conduct. By accessing or using the Services, you agree to act responsibly, exercise good judgment, and comply with the Community Guidelines. Also, you agree not to:
(a) use the Services in violation of any applicable law or regulation, including promoting or encouraging any illegal activity;
(b) infringe the rights of any third party, including, without limitation, intellectual property, privacy, publicity or contractual rights;
(c) use the Services in any way that could interfere with, disrupt, negatively affect or inhibit other members from fully enjoying the Services or that could damage, disable, overburden or impair the functioning of the Services in any way;
(d) use our Services in connection with the distribution of spam (which we define as unsolicited bulk e-mail or any other unsolicited messages of a commercial, religious, romantic, political or other nature not within the intended purposes of the Services);
(e) stalk, intimidate, threaten or otherwise harass or cause discomfort to any other member of our Services;
(f) collect or store any information about any other member other than as permitted on our Services;
(g) use our Services for any commercial purpose whatsoever, unless with prior written consent from Pellea;
(h) register for more than one member account;
(i) impersonate any person or entity, or falsify or otherwise misrepresent yourself or your affiliation with any person or entity, whether by providing or omitting to give information;
(j) circumvent or attempt to defeat any security or verification measure on the use of these Services;
(k) hold yourself out as an agent, representative, employee or partner of Pellea, including but not limited to when you host an event for other Pellea members or sign up to be a Pellea Ambassador; or
(l) help any third party in doing any of the foregoing.
4.3 Member Content License. You own all the Member Content that you post to our Services. If you post Member Content to our Services, you hereby grant us a perpetual (i.e. lasting forever), worldwide, irrevocable, non-exclusive, royalty-free and fully sublicensable (i.e. we can grant this right to others) license to use, reproduce, display, do, adapt, change, create derivative works from, distribute, have distributed and promoted such Member Content in any form, in all media now known or hereinafter created (including in emails or other communications to our members) to administer, operate, develop and otherwise provide the Pellea Services. You represent and warrant that (a) you own and control all the rights to the Member Content that you post or you otherwise have the right to post such Member Content to the Services; (b) the Member Content is correct and not misleading, and (c) the use and posting of the Member Content you supply does not violate these Terms and will not violate any rights of or cause injury to any person or entity. You own the Member Content that you post to our Services. If Member Content has information about you, our Privacy Policy will apply, and we urge you to check this policy for information about how we can use and share such information.
SECTION 5 – SUBMISSIONS
Separate and apart from Member Content, we welcome questions, comments, suggestions, and ideas about Pellea and our Services (“Submissions”). If you give a Submission, whether by email or otherwise, you agree that it is non-confidential (unless Pellea states otherwise in writing) and shall become the sole property of Pellea. Pellea shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of Submissions for any purpose, commercial or otherwise. You acknowledge that Pellea is not obligated to give acknowledgment or compensation to you in exchange for Submissions.
SECTION 6 – COPYRIGHT AND LIMITED LICENSE
Unless otherwise indicated, the Services and all content and other materials on the Services, including, without limitation, the Pellea logo, and all designs, text, graphics, pictures, videos, information, data, software, sound files and other files, and the choice and arrangement thereof (collectively, the “Pellea Materials”) are the proprietary property of Pellea or our licensors or members and are protected by Canadian and international copyright laws.
You are granted a limited, non-exclusive and non-sublicensable license to get access to and use the Services and Pellea Materials; however, such license is subject to these Terms and does not include: (a) any resale or commercial use of the Services or the Pellea Materials; (b) the distribution, public performance or public display of any Pellea Materials; (c) modifying or otherwise making any derivative uses of the Services and the Pellea Materials, or any part thereof, unless the modification or derivative use is specifically permitted under applicable law or provided for under separate terms; (d) use of any data mining, robots or similar data gathering or extraction methods; (e) downloading (other than the page caching) of any part of the Services, the Pellea Materials or any information contained therein, except as expressly permitted on the Services; or (f) any use of the Services or the Pellea Materials other than for their intended purposes. Any use of the Services or the Pellea Materials other than as specifically authorized herein, without the earlier written permission of Pellea, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including, without limitation, copyright and trademark laws. Unless explicitly stated herein, nothing in these Terms shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise. This license is revocable at any time.
SECTION 7 – REPEAT INFRINGER POLICY
Following the Digital Millennium Copyright Act (“DMCA”) and other applicable laws, Pellea has adopted a policy of terminating, in the right circumstances and at Pellea’s sole discretion, members who are deemed to be repeat infringers. Pellea may also, in our sole discretion, limit access to the Services and/or terminate the accounts of any members who we believe may infringe any intellectual property rights of others, whether or not there is any repeat infringement.
SECTION 8 – COPYRIGHT COMPLAINTS
If you believe that anything on the Services infringes upon any copyright which you own or control, you may file a notification of such infringement with the Pellea Copyright Agent as set forth below.
[RE: Address of Designate Agent]
Pellea Inc. d.b.a. Pellea Fitness
Toronto, ON, M5B1G7, Canada
Email Address of Designated Agent: info@fitness.pellea.com
You should note that if you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys’ fees, incurred by us or the alleged infringer as a result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
SECTION 9 – TRADEMARKS
“Pellea,” the Pellea logos and any other Pellea service name or slogan contained on the Services are trademarks of Pellea and may not be copied, imitated, or used, in whole or in part, without the earlier written permission of Pellea or the applicable trademark holder. You may not use any meta tags or any other “hidden text” utilizing “Pellea” or any other name, trademark or product and/or service name of Pellea without our earlier written permission. Also, the look and feel of the Services, including all page headers, custom graphics, button icons, and scripts, are the service mark, trademark and/or trade dress of Pellea and may not be copied, imitated or used, in whole or in part, without our earlier written permission. All other trademarks, registered trademarks, product/service names, and names or logos mentioned in the Services are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise, does not constitute or imply endorsement, sponsorship or recommendation thereof by us. Any authorized use of these trademarks must follow guidelines that Pellea may give you from time to time.
Our logo and the terms “Pellea” and “Pellea”, as well as other terms and visual elements that you might see throughout the Pellea Services, are protected trademarks. However, we do support members using these trademarks in the right ways, such as to make your T-shirts or to create local Pellea community social media pages.
SECTION 10 – HYPERLINKS
You are granted a limited, non-exclusive right to create a text hyperlink to the Services, provided such link does not portray Pellea or any of our services in a false, misleading, derogatory or otherwise defamatory way and provided further that the linking site does not contain any adult or illegal material or any offensive, harassing or otherwise objectionable content. This limited right may be revoked at any time. You may not use a Pellea logo or other proprietary graphic of Pellea to link to the Services without the express written permission of Pellea. Further, you may not use, frame or use framing techniques to enclose any Pellea trademark, logo or other proprietary information, including the images found on the Services, the content of any text or the layout/design of any page or form contained on a page of the Services, without Pellea’s express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or other proprietary rights of Pellea or any third party.
SECTION 11 – THIRD-PARTY CONTENT
In using our Services, you may be exposed to content from other members or third parties (“Third-Party Content”), either on our Services or through links to third-party websites. We do not control, endorse or adopt any Third-Party Content and shall have no responsibility for Third-Party Content, including, without limitation, any material that may be misleading, incomplete, erroneous, offensive, indecent or otherwise objectionable. You must check and bear all risks associated with Third-Party Content, including, without limitation, profiles of other members of our Services. We incorporate Google Maps into the Services as a convenience to you. By using this feature of the Services, you agree to be bound by Google’s Terms of Use.
SECTION 12 – TERMINATION
If you are in breach of these Terms, or any other policies or community standards we have in place from time to time, we may, at our discretion at any time: (a) terminate your access to our Services, (b) deactivate or delete your account and all related information and files in such account and/or (c) bar your access to any of such files or Services. In any of these instances, you are not permitted to register for another Pellea account without our earlier written permission.
In rare circumstances, when we feel it is necessary to protect the safety or the well-being of the Pellea community, we will remove a member’s account from our Services. We don’t take this decision lightly, but it is sometimes required.
SECTION 13 – DISCONTINUANCE OF SERVICES
We may, at our discretion and without liability to you, with or without prior notice and at any time, modify or discontinue, temporarily or permanently, any part of our Services.
SECTION 14 – MEMBER’S REPRESENTATIONS AND WARRANTIES
14.1. You hereby represent and warrant that you have the full power and authority to enter into and do under these Terms. If you are using our Services on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity’s behalf.
14.2. You hereby represent and warrant that you will use our Services in a way consistent with any applicable local, provincial, national, and international laws and regulations, including, but not limited to.
14.3. If you are (a) located in, under the control of, or a national or resident of any country to which Canada has embargoed goods or services, (b) identified as a “Specially Designated National”, or (c) placed on the Commerce Department’s Denied Person List, you represent and warrant that you will not engage in financial transactions with, or commercial activities on, Pellea (including making payments in connection with any identity verification tools provided by Pellea). Without limiting the foregoing, you are solely responsible for determining whether you have complied with travel restrictions to and from certain countries, including travel to and from countries other than Canada.
14.4. You hereby represent and warrant that you will not use the Services if the laws of your country prohibit you from doing so under these Terms (such as, if you are not allowed to give the types of personal information that we require or if you are prohibited from participating in certain Internet activity). By using the Services, you represent and warrant that such use will not violate, or cause us to violate, the laws of your country.
SECTION 15 – DISCLAIMER OF WARRANTIES
15.1. IF YOU USE OUR SERVICES, YOU DO SO AT YOUR SOLE RISK. OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM, AND YOU WAIVE, ALL OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE SERVICES, INCLUDING THE INFORMATION, CONTENT, AND MATERIALS CONTAINED THEREIN.
15.2. WE DO NOT REPRESENT OR WARRANT THAT (A) OUR SERVICES WILL MEET YOUR REQUIREMENTS; (B) OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) ANY INFORMATION THAT YOU MAY OBTAIN THROUGH OUR SERVICES WILL BE ACCURATE OR RELIABLE; (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH OUR SERVICES WILL MEET YOUR EXPECTATIONS; (E) ANY INFORMATION YOU PROVIDE OR WE COLLECT WILL NOT BE DISCLOSED TO THIRD PARTIES; OR (F) ANY ERRORS IN ANY DATA OR SOFTWARE WILL BE CORRECTED.
15.3. IF YOU ACCESS OR TRANSMIT ANY CONTENT THROUGH THE USE OF OUR SERVICES, YOU DO SO AT YOUR DISCRETION AND YOUR SOLE RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY LOSS OR DAMAGE ARISING OUT OF SUCH ACCESS OR TRANSMISSION; THEREFORE, YOU SHOULD USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND DISINFECT VIRUSES FROM ANY DOWNLOAD.
15.4. NO DATA, INFORMATION OR ADVICE OBTAINED BY YOU IN ORAL OR WRITTEN FORM FROM US OR THROUGH OR FROM OUR SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
SECTION 16 – LIMITS ON LIABILITY
16.1. SUBJECT TO APPLICABLE LAW, IN NO EVENT SHALL PELLEA, OR OUR DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING FROM OR RELATING TO (A) THE USE OR INABILITY TO USE OUR SERVICES; (B) THE COST OF REPLACEMENT OF ANY GOODS, SERVICES OR INFORMATION PURCHASED OR OBTAINED AS A RESULT OF ANY INFORMATION OBTAINED FROM OR TRANSACTIONS ENTERED INTO THROUGH OR FROM OUR SERVICES; (C) DISCLOSURE OF, UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR CONTENT; (D) DAMAGES FOR LOSS OR CORRUPTION OF DATA OR PROGRAMS, SERVICE INTERRUPTIONS OR PROCUREMENT OF SUBSTITUTE SERVICES, EVEN IF WE KNOW OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; (E) STATEMENTS, CONDUCT OR OMISSIONS OF ANY SERVICE PROVIDERS OR OTHER THIRD PARTY ON OUR SERVICES; (F) YOUR OR ANYONE ELSE’S CONDUCT OR ACTS IN CONNECTION WITH THE USE OF THE SERVICES; OR (G) ANY OTHER MATTER ARISING FROM, RELATING TO OR CONNECTED WITH OUR SERVICES OR THESE TERMS.
16.2. WE SHALL NOT BE LIABLE FOR ANY FAILURE OR DELAY IN PERFORMING UNDER THESE TERMS, WHETHER OR NOT SUCH FAILURE OR DELAY IS DUE TO CAUSES BEYOND OUR REASONABLE CONTROL.
16.3. IN NO EVENT WILL OUR AGGREGATE LIABILITY TO YOU OR ANY THIRD PARTY IN ANY MATTER ARISING FROM OR RELATING TO OUR SERVICES OR THESE TERMS EXCEED THE SUM OF ONE HUNDRED US DOLLARS ($100).
16.4. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE LIMITATIONS OF SECTIONS 16 AND 17 MAY NOT APPLY TO YOU.
16.5 NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR FOR FRAUD.
SECTION 17 – INDEMNITY
You shall defend, indemnify and hold harmless Pellea (and each of our officers, directors, members, employees, agents, and partners) from any claim, demand, action, damage, loss, cost or expense, including without limitation reasonable attorneys’ fees, arising out of or about (a) your use of our Services; (b) any Member Content or Submissions you give; (c) your violation of these Terms; (d) your violation of any rights of another; or (e) your conduct in connection with the Services. Further, if you are using the Services on behalf of any entity, you represent and warrant that such entity agrees to indemnify you and Pellea for violations of these Terms following this Section. If you are obligated to indemnify us, we will have the right, in our sole and unfettered discretion, to control any action or proceeding and decide whether we wish to settle it, and if so, on what terms.
SECTION 18 – REPORTING MISCONDUCT
If you interact with anyone through our Services who you feel is acting or has acted inappropriately, including but not limited to offensive, violent or sexually inappropriate behaviour, who steals from you or engages in any other disturbing conduct, we strongly urge you to immediately report such a person to the right authorities and us by contacting us using the Pellea Help Center. Please note that although we urge you to report misconduct, we are not responsible or liable for our members’ actions, and we are not obligated to take any action.
SECTION 19 – DISPUTES
PLEASE READ THE FOLLOWING PARAGRAPH CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE DISPUTES WITH PELLEA AND IT LIMITS HOW YOU CAN SEEK RELIEF. You and Pellea agree to arbitrate any dispute arising from these Terms or about the Services, except that you and Pellea are not required to arbitrate any dispute in which either party seeks fair or other relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets or patents. SUBJECT TO ANY RIGHTS YOU MAY HAVE UNDER APPLICABLE LAW, ARBITRATION PREVENTS YOU FROM SUING IN COURT OR FROM HAVING A JURY TRIAL. You and Pellea agree that you will notify each other of any dispute within thirty (30) days of when it arises, that you will attempt informal resolution before any demand for arbitration, that any arbitration will occur in Toronto, Ontario and that arbitration will be conducted confidentially by a single arbitrator by the Rules of the American Arbitration Association. You and Pellea also agree that the provincial or federal courts in Toronto, Ontario, have exclusive jurisdiction over any appeals of an arbitration award and any suit between the parties not subject to arbitration. Other than class rules and remedies discussed below, the arbitrator has the authority to grant any remedy that would otherwise be available in court. WHETHER THE DISPUTE IS HEARD IN ARBITRATION OR COURT, YOU AND PELLEA WILL NOT COMMENCE AGAINST THE OTHER A CLASS ACTION, CLASS ARBITRATION OR OTHER REPRESENTATIVE ACTION OR PROCEEDING.
SECTION 20 – MISCELLANEOUS
20.1 Assignment. You may not assign any of your rights or obligations under these Terms without prior written consent from Pellea. Pellea may assign any or all of its rights under these Terms, in whole or in part, without obtaining your consent or approval.
20.2 Entire Agreement. These Terms contain the entire agreement and supersede all earlier and contemporaneous understandings between the parties about their subject.
20.3 Waiver. Our failure or delay in exercising any right, power, or privilege under these Terms shall not operate as a waiver thereof.
20.4 Severability. The invalidity or unenforceability of any of these Terms shall not affect the validity or enforceability of any other of these Terms, all of which shall stay in full force and effect.
20.5 Headings. Headings of sections are for convenience only and shall not be used to limit or construe such sections.
20.6 Survival. Sections 3.5 (Release), 4 (Member Conduct and Content), 5 (Submissions), 9 (Trademarks), 11 (Third-Party Content), 14 (Member’s Representations and Warranties), 15 (Disclaimer of Warranties), 16 (Limits on Liability), 17 (Indemnity), 19 (Disputes), and this Section 20 (Miscellaneous) shall survive any termination or expiration of these Terms
Pellea Inc. d.b.a. Pellea Fitness © 2016 – 2027
Rewards Program Policy
Effective Date: January 01, 2026
The Rewards Program is not targeted towards, nor intended for use by, anyone under the age of 18. If you are under the age of 18, you may not use the Rewards Program even under the supervision of a parent or legal guardian who agrees to be bound by these terms.
There are no membership fees associated with the Rewards Program, and rewards (“Points”, “Ranks”, and “Achievements”) have no cash value.
Your rewards (“Points”, “Ranks”, and “Achievements”) are registered in your account under the Rewards Program. They are personal to you and may not be sold, transferred, assigned to, or shared with family, friends, or others.
Merchants or Suppliers (“Vendors”) who utilize this platform accept that a percentage of the purchase price, up to 5% can be paid for by rewards (“Points”) on this sub-platform. Merchants or Suppliers (“Vendors”) are prohibited from refusing to accept payment up to the amount specified above for products or services sold on this platform. Customers or Clients (“Members”) who are eligible for a refund will have the points utilized in the purchase reinstated.
The following terms apply to your access to and participation in the Rewards Program (“Rewards Program”), which is operated by Pellea Corporation or its subsidiaries and affiliated companies (collectively, “Pellea”) in Canada.
Pellea reserves the right to terminate your account and/or your participation in the Rewards Program if Pellea believes that you have violated these Terms or that the use of your account is unauthorized, fraudulent or otherwise unlawful or in violation of these Terms.
Pellea also reserves the right to “unregister” and make ineligible for the Rewards Program any Pellea account that has been inactive for two (2) consecutive years. Inactive is defined as no purchase activity.
Pellea reserves the right to terminate, discontinue or cancel the Rewards Program at any time and in its sole discretion, without notice to you. Any rewards (“Points”, “Ranks”, and “Achievements”) that remain after cancellation will be forfeited.
Do not alter in any way these terms or any other agreement you may have with Pellea for products/services or otherwise. Pellea reserves the right to change or modify the Rewards Program or any policy, FAQ, or guideline about the Rewards Program at any time and at its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to the Rewards Program, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued participation in the Rewards Program will confirm your acceptance of such changes or modifications; therefore, you should review the terms and applicable policies frequently to understand the terms that apply to the Rewards Program. If you do not agree to the amended terms, you must stop participating in the Rewards Program.
Please read the Privacy Policy carefully to understand how Pellea collects, uses, and discloses information about its members.
Pellea Inc. d.b.a. Pellea Fitness © 2016 – 2026
Effective Date: January 01, 2026
SECTION 1 – INTRODUCTION
Welcome to Pellea Inc.’s Pellea Fitness (hereinafter “Pellea”)!
As part of our mission of helping make our online and offline community and marketplace dynamic sub-platform better for everyone, Pellea collects and processes a lot of information. This Privacy Policy is intended to help you better understand how we collect, use and store your personal information—whether you are a vendor (“merchant” or “supplier”) that uses Pellea’s products or services, applications or services (together, the “Services”), a member (“customer” or “client”) that shops at a store using our technology, an affiliate (“associate”), or whether you’re simply visiting these websites. By using any of Pellea’s Services, or by dealing with partners using Pellea’s Services, you are agreeing to the terms of this Privacy Policy and, as applicable, Pellea’s Terms of Use and Terms of Service.
We may update this Privacy Policy from time to time to show changes to our privacy practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on these websites, and where appropriate, by other means. By continuing to use these websites or the Support Service after these changes are posted, you agree to the revised policy.
SECTION 2 – INFORMATION FROM VENDORS
Privacy matters! If you are a Vendor, you agree to post a privacy policy on your storefront that complies with the laws applicable to your business. You also agree to get consent from your Members for the use and access of their Personal Information by Pellea and other third parties. In addition, if you are collecting any sensitive Personal Information from your Members (including information about medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or sexuality), you agree to get affirmative, express consent from your Members for the use and access of sensitive Personal Information by Pellea and other third parties.
What information do we collect from Vendors and why?
We collect your name, company name, business type, website, email address, phone number, address, Twitter, Facebook, Instagram, LinkedIn, Youtube, Pinterest, Snapchat, Telegram or other social media handles, policies, Stripe Account, payment account, credit card details, and GST/HST number.
Other background information, such as your store name, store description, seller info, branding, store banners, store icon, product or service name, product or service description, product or service short description, categories, feature image, gallery, SEO title, SEO descriptions, keywords and other self-descriptions you choose to give.
We need this information to give you our Services, such as to confirm your identity, contact you, and invoice you.
We collect data about the Pellea-hosted web pages that you visit. We also collect data about how and when you access your account, including information about the device and browser you use, your network connection and your IP address.
We need this information to give you access to and improve our Services.
Upon completing the sign-up process for the products or services, and depending on your location, we may create a Pellea Payments account on your behalf. If you activate a Pellea Payments account (applicable only to Canada, US, UK, and Australia Partners), we collect your business address, business type, business ID number, date of birth (if you are an individual business owner), bank account information and government-issued identification information, such as your Social Security Number or your Social Insurance Number or if you are Canadian Partner and choose not to give your Social Insurance Number, a copy of your government-issued identification.
We need this information to create a Pellea Payments account for you, to give you Pellea Payments services, including fraud and risk monitoring, and to comply with applicable legal and regulatory requirements.
We collect Personal Information about our Members that you share with us or that you offer while shopping or during checkout.
We use this information to give you our Services so that you can process orders and better serve our Members.
We will also use Personal Information in other cases where you have given us your express permission.
When do we collect this information?
We collect Personal Information when you sign up for our Services, when you access our Services, or otherwise give us the information.
SECTION 3 – INFORMATION FROM MEMBERS
We collect the information you give to us, such as when you create an account, update your profile, use the interactive features of our Services, take part in contests, promotions or surveys, request customer or client support or otherwise communicate with us.
What information do we collect and why?
The types of information we may collect include:
Members’ username, first name, last name, full name, nickname, profile type, date of birth, gender, current location, email address, phone number, photographs, shipping and billing address, payment details, IP address, and device data;
Basic information relating to activities want to learn, activities can teach, permitted activities in facilities, present skill level, level of teaching expertise, group size for learning, group size for teaching, how long for learning, how long for teaching, how long in facilities, learning facilities access, teaching facilities access, access to facilities, learning equipment available, teaching equipment available, equipment available in facilities, learners willingness to travel, teachers willingness to travel, leaner goals, teachers qualifications, facilities requirements, learners availability, teacher availability, facilities availability, learners frequency, teachers price, facilities prices, learners group discounts, teachers group discounts, learners package discounts, teachers package discounts, learners attire, teacher attire, learners start date, teachers start date, facilities start date, learners end date, teachers end date, facilities end date, learners information, teachers information, facilities information;
Extra information relating to languages learned, relationship status, social networks (i.e. Twitter, Facebook, Instagram, Linkedin, Youtube, WhatsApp and other social networks, personal URL, IM username), personal description, work details, educational backgrounds, professional skills, given qualifications, specific training, many accomplishments, distinct qualities, regular hobbies, general interests, life experience, and world views;
Messages and interactive forum information, discussion group posts, media posts in galleries, messages to other Members and information you give about activities and events; different backgrounds, contact and demographic information, emergency contact, and other self-descriptions you choose to provide.
Information stored on your mobile devices, such as your photos, calendar information, and contacts, should you permit us to this information?
Information about you from other Members, such as trust ratings, friend connections, public references, and other interconnections and interactions between you and other Members.
Information provided to us by you as part of the identity verification process. This includes the identity document and images used in the process, as well as the information included in the identity document provided.
We need this information to offer Members our Services, including supporting and processing orders, authentication, and processing payments. We also use this information to improve our Services.
When do we collect this information?
Information is collected when a Member uses or accesses our Services, such as when a Member, places an order with a Vendor on our site, or signs up for an account on our site as a Member.
SECTION 4 – INFORMATION FROM AFFILIATES
Affiliates are individuals or businesses that have agreed to the terms of the Pellea Partner Program to work with Pellea to promote the Services by (a) referring customers or clients to Pellea; (b) developing Pellea store themes for Affiliate use; or (c) developing apps using the Pellea Application Interface (API) for Affiliate use.
What information do we collect from Affiliates and why?
We collect your name, website, payment email address and how you will promote us.
We use this information to work with you, confirm your identity, contact you, and credit you.
We collect data about the Pellea-hosted web pages that you visit and how and when you access your account, including information about the device and browser you use, your network connection and your IP address.
We use this information to give you access to and improve our Services.
We collect Personal Information about our Members that you share with us or that they give to us directly.
We use this information to work with you and to offer our Services to our Members.
We will also use Personal Information in other cases where you have given us express permission.
When do we collect this information?
We collect this information when you sign up for an Affiliate Account, when you sign up one of your Members for our Services, or when our Members sign up themselves. We also collect any other information that you might give to us.
SECTION 5 – INFORMATION FROM PELLE WEBSITES VISITORS AND SUPPORT USERS
What information do we collect and why?
From Pellea website visitors, we collect information about the device and browser you use, your network connection and your IP address. We also collect Personal Information submitted by you via any messaging feature available from any of our websites (“Messaging Feature”).
We may also receive Personal Information when you buy tickets or make other requests to Pellea via any of our websites.
From telephone support users, we collect your phone number and call audio.
From chat support users, we collect your name, email address, information about the device and browser you use, your network connection, your IP address and chat transcript.
From forum users, we collect your name, email address and website URL.
We use this information to give and enhance our Services (including servicing your account, if applicable), and answer any questions you may have.
When do we collect this information?
We collect this information when you visit Pellea-hosted web pages, use Services offered on our websites or engage with us either by email, web form, instant message, phone, or post content on or through our websites (including forums, blogs and via any Messaging Feature). We also collect any other information that you might give to us.
SECTION 6 – CONSENT
What is the age of consent?
By using these websites, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
How do you get my consent?
When our Members, Vendors, or Affiliates give us personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or allow you to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting our Privacy Compliance Officer here or via email at info@fitness.pellea.com.
[Re: Privacy Compliance Officer]
SECTION 7 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Use or Terms of Service.
SECTION 8 – PELLEA
Our store is hosted on fitness.pellea.com. They provide us with an online e-commerce platform that allows vendors to sell their products or services to members and affiliates, who can, in turn, refer members to them.
Your data is stored through Pellea’s data storage, databases and the general Pellea application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Pellea stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Pellea’s Terms of Use and Terms of Service or Privacy Statement here.
SECTION 9 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and show your information to the extent necessary to allow them to do the services they give to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies concerning the information we are required to give to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.
In particular, remember that certain providers may be in or have facilities that are located in a different jurisdiction than either you or us. So if you choose to do w transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s websites or are redirected to a third-party website application, you are no longer governed by this Privacy Policy or our website‘s Terms of Use and Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and urge you to read their privacy statements.
Social Media Tools
We may offer social sharing features or other integrated tools which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of certain information with your friends or the public, depending on the settings you set up with the third party that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that give these social sharing features. Pellea may also allow you to get access to Google Maps. Please note that when you use Google Maps, you are subject to Google’s privacy policy, as amended by Google from time to time.
SECTION 10 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you give us your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and carry out additional generally accepted industry standards.
Privacy Setting
You may change your privacy settings and decide whether certain information about you will be visible to others by navigating to “Account & Settings” on our websites and editing your “Privacy Settings.”
Account Information
You may update or correct information about you or deactivate your account at any time by logging into your account and editing your profile. Pellea will not give members access to account data that is not already available to a logged-in member. Even after you deactivate your account, we may keep certain information as required by law, for legitimate business purposes or to protect member safety. If your account is deactivated, Pellea will give access to the data associated with the deactivated account upon receipt of the required legal documentation.
Location Information via Mobile Device
You can turn location-based services on and off by adjusting the settings of your Internet browser or mobile device and after the standard uninstall process removing Pellea’s application from your device. Doing so, however, may mean that you cannot use all or a portion of our Services.
Information From Cookies and Similar Tracking Technologies
What is a cookie? A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that accesses our websites or websites.
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt out of cookies or not.
_session_id, unique token, sessional, allows Pellea to store information about your session (referrer, landing page, etc).
_Pellea_visit, no data held, Persistent for 30 minutes from the last visit, Used by our websites or website provider’s internal stats tracker to record the number of visits.
_Pellea_uniq, no data held, expires midnight (on the visitor) of the next day, counts the number of visits to a store by a single Member.
cart, a unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional.
storefront_digest, unique token, indefinite. If the shop has a password, this is used to decide if the current visitor has access.
Why does Pellea use cookies and similar tracking technology?
We use cookies to recognize your device and give you a personalized experience.
We also use cookies to serve targeted ads from Google, Facebook, Bing, and other third-party partners.
Our third-party advertisers use cookies to track your earlier visits to our websites or websites and elsewhere on the Internet to serve you targeted ads. For more information about targeted or behavioural advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.
Opting out: You can opt out of targeted ads served via specific third-party partners by visiting the Digital Advertising Alliance’s Opt-Out page.
We may also use web beacons, tracking technology and other automated tracking methods on our websites or websites, in communications with you, and in our products or services, to measure performance and engagement.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
The purpose of a cookie is to find you electronically, store your preferences for viewing our webpages, allow “remarketing” relevant to your interests based on your visits to our site, and show you relevant ads on our websites or websites and across the Internet.
Cookies are stored on your device to help us provide and improve our Services. For example, we use cookies to keep you logged into your account and we use data collection devices such as Analytics to help analyze our web page flow, measure promotional effectiveness and give you information relevant to your interests.
Through first-party and third-party cookies, third parties may collect information about you while you are visiting Pellea-hosted web pages and other websites. They may use these results to show you advertisements on Pellea-hosted webpages and across the Internet based on your visits to these sites. We do not collect this information or control the advertising content that you will see.
When and why do we share Personal Information with third parties?
Pellea works with third parties to help give you our Services and we may share Personal Information with them to support these efforts. In certain limited circumstances, we may also be required to share information with third parties to conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also receive Personal Information from our partners and third parties.
Personal Information may be shared with third parties to prevent, investigate, or act on illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, Terms of Service, or any other agreement related to the Services, or as otherwise required by law.
Personal Information may be shared with third-party partners to help us conduct marketing and/or advertising campaigns.
Personal Information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on our home page.
Pellea is responsible for all transfers of Personal Information to third parties under the EU-U.S. Privacy Shield Principles, the U.S.-Swiss Safe Harbour Framework, and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Pellea will always ask for your consent before sharing your Personal Information with third parties for purposes other than those described in Section 9.
Pellea remains responsible for Personal Information transferred to a third party for processing or to support our efforts in providing you with our Services. Any Personal Information transferred to a third party for data processing is processed by our instructions, and is subject, by law, to a comparable level of protection as that provided by Pellea.
A “comparable level of protection” means a level of protection generally equal to that provided by Pellea.
What do we do with your Personal Information when you terminate your relationship with us?
We will continue to store archived copies of your Personal Information for legitimate business purposes and to comply with the law.
We will continue to store anonymous information, such as websites or website visits, without identifiers, to improve our Services.
What do we not do with your Personal Information?
We do not and will never share, show, sell, rent, or otherwise give Personal Information to other companies (other than to specific Pellea Partners you may be interacting with) for the marketing of their products or services.
If you are a Partner using Pellea’s Services, we do not use the Personal Information we collect from you or your Members to independently contact or market to your Members. However, Pellea may contact or market to your Members if we get their information from another source, such as from the Members themselves.
How do we keep your Personal Information secure?
We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other Personal Information entrusted to us. Our information security systems apply to people, processes and information technology systems on a risk management basis.
We do annual audits to make sure our handling of your credit card information aligns with industry guidelines. We are certified as a PCI DSS Level 1 compliant service provider, which is the highest level of compliance available, and our platform is audited annually by a third-party qualified security assessor.
No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.
Residents of the European Economic Area (“EEA”)
Pellea works with Partners and users around the world, including in the EEA. If you are located in the EEA, your personal information is processed by Pellea’s Irish partner, Pellea Inc. Please note that as part of our service, we may transfer your personal information to other regions, including Canada and the United States. To make sure that your information is protected when transferred out of the EEA, Pellea relies on the EU-U.S. Privacy Shield (described in more detail below), as well as inter-company agreements between our various partners that may process your information on behalf of Pellea International Inc.
Additionally, if you are located in the EEA, you have certain rights under European law concerning your data, including the right to ask for access to, correct, amend, delete, or limit your data. To exercise these rights, please reach out to us using the contact information below.
How do we protect your information across borders?
While Pellea Inc. is a Canadian company, we offer services to Members and our technology processes data from users around the world. Accordingly, Pellea may send your personal information outside of the country, state, or province in which you are located.
Pellea (specifically Pellea’s partners Pellea Data Processing (USA) Inc., Pellea Payments (USA) Inc., and Pellea (USA) Inc.) complies with the EU-U.S. Privacy Shield Framework, about the collection, use, and retention of Personal Information from data subjects in the European Economic Area (“EEA”), and with the U.S.-Swiss Safe Harbor Framework about the collection, use and retention of Personal Information from data subjects in Switzerland. In this regard, we have certified that we adhere to the Privacy Shield Principles of notice, choice, accountability for transfers, security, data integrity and purpose limitation, access, recourse, enforcement and liability.
If you are located in the EEA or Switzerland and believe that your Personal Information has been used in a way that is not consistent with the relevant privacy policies listed above, please contact us using the information below. If your complaint or dispute remains unresolved, you may also contact the International Centre for Dispute Resolution®, the international division of the American Arbitration Association® (ICDR/AAA). This organization provides independent dispute resolution services at no charge to you. ICDR/AAA can be contacted at https://adr.org.
If, after attempting to resolve a dispute through ICDR/AAA, you feel that your concerns about the use of your Personal Information have not been resolved, you may seek a resolution of the issue through binding arbitration. For more information about the binding arbitration process, please visit https://privacyshield.gov.
By participating in the EU-U.S. Privacy Shield Framework and the U.S.-Swiss Safe Harbour Framework, Pellea’s participating U.S. entities are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. For more information about the EU-U.S. Privacy Shield, please visit https://privacyshield.gov (you can view Pellea’s certification statement athttps://privacyshield.gov/participant?id=a2zt0000000TNSNAA4&status=Active). For more information about the U.S.-Swiss Safe Harbour Framework, please visit https://export.gov/safeharbor_swiss.
Control and access to your Personal Information
You keep all rights to your Personal Information and can get access to it anytime. Also, Pellea takes reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. You can update many types of Personal Information, such as payment or contact information, directly within your account settings. If you are unable to change your Personal Information within your account settings, please contact us to make the required changes. It’s important to remember that if you delete or limit the use of your Personal Information, the Services may not function properly.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, want more information or have any questions about this Privacy Policy, please contact our Privacy Compliance Officer here or via email at info@fitness.pellea.com.
[Attn: Privacy Compliance Officer]
Pellea Inc.
Toronto, ON, M5B1G7, Canada
Pellea Inc. d.b.a. Pellea Fitness © 2016 – 2027