{"id":266,"date":"2018-07-15T06:43:50","date_gmt":"2018-07-15T10:43:50","guid":{"rendered":"https:\/\/pellea.com\/?page_id=266"},"modified":"2026-02-03T04:44:02","modified_gmt":"2026-02-03T09:44:02","slug":"cancellations-and-refunds-policy","status":"publish","type":"page","link":"https:\/\/fitness.pellea.com\/staging-site-\/cancellations-and-refunds-policy\/","title":{"rendered":"Cancellations and Refunds Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"266\" class=\"elementor elementor-266\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-12e3af96 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"12e3af96\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1929fff1\" data-id=\"1929fff1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c35615f elementor-widget elementor-widget-text-editor\" data-id=\"4c35615f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Effective Date: January 01, 2026<\/p><p>At Pellea Inc.\u2019s Pellea Fitness (hereinafter \u201cPellea\u201d), we strive to ensure you are satisfied with your purchase. However, we understand that sometimes a service may not meet your expectations. That\u2019s why we\u2019ve designed our Cancellations and Refunds Policy to be as simple and straightforward as possible.<\/p><p>Please review the sections below for details on our Cancellations and Refunds Policy.<\/p><p>Thank you for choosing Pellea.<br \/>This Cancellations and Refunds Policy is provided by Pellea and is licensed by Pellea Inc.<\/p><p><strong>Requirements<\/strong><\/p><p>Refunds are available to members (\u201ccustomers\u201d or \u201cclients\u201d) who cancel a service at least 24 hours before the scheduled delivery time. Cancellations made less than 24 hours before the scheduled delivery or after the service time may be considered for a refund at our sole discretion and will be reviewed on a case-by-case basis.<\/p><p>All refunds exclude any discounted amounts, promotional offers, or coupon-based savings, which are non-refundable and non-transferable.<\/p><p>To be eligible for a refund, the service must be properly cancelled and a refund request submitted. Proof of purchase and a brief explanation for the refund request are required to process any refund.<\/p><p>Please do not send proof of purchase directly to the vendor (\u201cmerchant\u201d or \u201csupplier\u201d). If you experience any issues while purchasing or cancelling a service, please get in touch with our support team for assistance.<\/p><p><strong>Refunds<\/strong><\/p><p>Once we receive and review your refund request, we will confirm receipt of your proof of purchase and notify you of the approval or denial of your request.<\/p><ul><li><strong>If your refund request is approved:<\/strong> Your refund will be processed, and a credit will be issued to your original payment method (e.g., credit card) within a specified timeframe.<\/li><li><strong>If your refund request is denied,<\/strong> Pellea Inc. will inform you of the rejection, and no refund will be issued. You will then have the option to choose from the alternatives provided.<\/li><\/ul><p>Late or missing refunds<\/p><p>If you have not received your refund yet, please follow these steps:<\/p><ol><li>Recheck your bank account to ensure the refund hasn\u2019t been posted.<\/li><li><strong>Contact your credit card company<\/strong>, as the refund may take some time to appear officially.<\/li><li><strong>Reach out to your bank<\/strong>, as there is often a processing delay before refunds are reflected in your account.<\/li><\/ol><p><strong>Contact Us<\/strong><\/p><p>If you have completed these steps and still have not received your refund, or if you have any questions about our Cancellations and Refunds Policy, please contact us:<br \/>By visiting our website: <a href=\"https:\/\/fitness.pellea.com\/staging-site-\/contact-us\">https:\/\/fitness.pellea.com\/staging-site-\/contact-us<\/a><\/p><p>Pellea Inc. d.b.a. Pellea Fitness \u00a9 2016 \u2013 2027<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Effective Date: January 01, 2026 At Pellea Inc.\u2019s Pellea Fitness (hereinafter \u201cPellea\u201d), we strive to ensure you are satisfied with your purchase. However, we understand&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_drccp_protection_override":"","footnotes":""},"class_list":["post-266","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fitness.pellea.com\/staging-site-\/wp-json\/wp\/v2\/pages\/266","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fitness.pellea.com\/staging-site-\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fitness.pellea.com\/staging-site-\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fitness.pellea.com\/staging-site-\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fitness.pellea.com\/staging-site-\/wp-json\/wp\/v2\/comments?post=266"}],"version-history":[{"count":0,"href":"https:\/\/fitness.pellea.com\/staging-site-\/wp-json\/wp\/v2\/pages\/266\/revisions"}],"wp:attachment":[{"href":"https:\/\/fitness.pellea.com\/staging-site-\/wp-json\/wp\/v2\/media?parent=266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}